); The steps and timeline of the return process; The refund options full refund, store credit, replacement product, etc. Doing this will help your buyers get an accurate picture of the product size, colors, and fit and decide if it suits them or not. Change all words that are located in the square brackets, and make any other modifications to make the shipping policy suited for your store. For a more personalized experience, mention the duration it takes to ship to the more popular regions in your store. If you dont have a professional email address yet, then you can check out this article here to learn how to get one for free. But truthfully, its not any more complicated than what I described above. A shipping policy is a page on your store that outlines all important points around the shipping topic. However, accepting returns and having a structured and transparent return process are vital for the success of your online store. Once you begin selling, store expenses and eCommerce fees can stack up, so you need to think about finding dropshipping products that minimize these risks. All these steps can be done with a few clicks. Today, nobody wants to wait 60 to 90 days to receive a product. We offer international shipping, but its limited to the countries given below (Here, add a list of all the countries you are willing to ship to.). Now that you know what to include in a shipping policy, heres a template that you can use to create your own shipping policy. For example: Standard shipping (5-7 business days): Free. What to Include in a Dropshipping Shipping Policy? Store Settings Aliexpress CN Lister. The link provided here redirects you to our main page for additional information on this policy (add a link), In case of any additional queries, please get in touch with us at (provide an email address they can reach you through). This excludes all weekends and any major holidays. On the other hand, when your shipping process has hidden charges, it may frustrate a buyer, leading to cart abandonment. Furthermore, it would help if you displayed it on your online store in a way thats easy to find, locate, and read. Amazon dropshipping is a business model that allows businesses and entrepreneurs to sell products with very little overhead. The 14+ Most Successful Dropshipping Store Examples - PageFly Academy Dropship and Logistics Specialist, the founder of Bestfulfill that help you with order fulfillment from product sourcing, shipping, branding, and customized package.. For the first casean order never arrivingyoull need to bring up the issue with your supplier. The next best alternative that might work better for you if shipping is an issue is offering refunds without asking for a product return. Drop Shipping Agreement Template - All Business Templates Now that you have chosen your products and found a supplier, it's time to set up your storefront where customers will make their purchases. They can often sell generic, niche products without having to pay for manufacturing, only facilitating customer orders online. Free Shipping Policy Template Ideas You Will Need for Dropshipping This dropshipping return and refund policy should be an essential page of any dropshipping or eCommerce store since it creates trust and adds a layer of safety for your customers. How to Create a Dropshipping Shipping Policy? (+ Template) 2. So, it might be worth letting the customer keep a product. Its still a profitable and popular business model for people who want to make money online. Alternatively, you can do some research and check out other Shopify stores to see how they are dealing with returns. Dropshipping chrome extensions, Your email address will not be published. WooCommerce Dropshipping is designed to make Dropshipping easy and hassle-free. Unlike other marketplaces like Amazon and eBay, AliExpress has a unique infrastructure, ideal for the dropshipping order fullfillment method. The return shipping will be pre-paid for by the customer, however, we will reimburse you once the warranty claim is successful. 1.4. Aliexpress is an international retail platform, vendors build a store on Aliexpress, and sell to customers worldwide. Procedure for lost or missing packages, The Do Dropshipping Shipping Policy Template. However, watch out not to cross the line from well-worded to just plain lying. Your customers need to know this before they place an order, as most people are used to the extra-fast shipping times of Amazon and the likes. If you do have a chart and its correct and updated, you could mention in your return policy that you wont accept returns based on wrong sizes. No promotions or invoices, please! DSers can do this for you when youre making a purchase on AliExpress. Its a great place for sourcing products if you want to sell stuff online. Shipping costs are calculated during checkout based on weight, dimensions anddestination of the items in the order. This information should include who covers the cost of return shipments and the offers validity period. Learn how to find high-margin products, add them into your store, and start sellingfast. So, here are several options you could try: Getting the help of a dropshipping agent in China with a worldwide fulfillment center and warehouses close to your customers can help you reduce your return shipping costs. You should aim to make your potential customers decisional process easier and encourage them to buy from your website rather than from a competitors. AliExpress Dropshipping: 101 Guide On How To Source From AliExpress Aliexpress. Also, ensure you give customers any other relevant information they would need. AliDropship is a solution for entrepreneurs that want to start a dropshipping business. Heres how to create a dropshipping shipping policy in 5 narrowed-down, clear steps: Start by deciding which shipping carriers work best for your business. Buy Any 2 Dropship Stores. It is crucial to mention who covers that cost if you decide to ship out of your country. For example, you could give a disclaimer stating your reservations on shipping products to a post office. Failing to follow up feels very scammy and can push many customers to request a refund just out of fear of getting tricked. This helps customers decide whether to proceed with a purchase. And your third option is to offer your customers a full refund, store credit, or a replacement item without asking them for a product return. You might want to consider this possibility in cases when the return shipping would be way too expensive for the customer or yourself to handle. At this point, if you're not offering free shipping on your dropshipping site, you've already lost out to the competition. In the case of dropshipping stores, the supplier is almost always in China. If you provide multiple shipping options, provide a chart that lists out all of those options. On the other hand, if you are selling smaller items, you may wish to offer international shipping. What is Dropshipping? For example: Standard shipping (5-7 business days): Free. Remember that international shipments incur additional costs like taxes; state whether your company covers this cost. If its indeed lost, you should state that your customer can get a free replacement or a refund. To avoid these return delivery costs altogether, often, dropshippers allow cash or store credit refunds without asking for the product to be returned. Your supplier should be able to provide you with the name of the carrier and a tracking number for each order that it ships on your behalf. Daniela is a growth marketer and has extensive expertise in the mechanics of running a successful eCommerce store. US $7.32. A dropshipping return policy page should be vital to start dropshipping. shipping policy - Buy shipping policy with free shipping on AliExpress After deciding what to include and present on your dropshipping shipping policy, create a draft and review it. Disclaimer: The Do Dropshipping Shipping Policy Template is no legal advice. Step 3: Create Your Legal Policies. Thats typically the case for dropshipping high-ticket products where its more worth it. You, as an eCommerce store, should have your separate dropshipping return policy. Dont just disappear after a customer makes a purchase. [WEBSITENAME] will happily accept returns due to change of mind as long as the request is received by us within 30 days of you receiving the item. Many suppliers will offer it for free. However, more issues arise from having many customers submitting a refund request, such as an increased need for customer service and shipping logistics. AliExpress dropshipping is by no means dead. Step 2: Open Legal. Shopify will automatically update your Amazon listings to match your inventory in your store. Our mission is to make your order fulfillment much easier so we can save your time and energy, at same time using less money to reach the best customer satisfaction rate. To shorten the refund waiting time for their customers, youll often have to pay them back upfront before getting the funds back from the supplier. If youre selling low-cost dropshipping products, its often wiser to simply offer a refund or a replacement without asking for a product return. While operating an online business, acknowledge all your potential clients. Build your store 2. Marketing any online business can be challenging. If you offer international shipping, dont forget to include a statement warning your customers that the package that they will receive may be subject to their local countrys taxes and duties. Make sure to clearly state any additional costs that might be associated with certain options. You are now able to create your own dropshipping shipping policy. This way, your customers will have a personalized shopping experience. Use the template at your own risk. How to Give Refunds If Youre Using WooCommerce? Add the prices for each and the duration expected to take for the orders to arrive. So, go ahead and tell your customers all about your shipping options! If youre using DSers, the order will be fulfilled for you automatically, including the tracking number, and your customer will know their order has been shipped. For free. We shall also discuss best practices, tips, and strategies you should keep in mind and incorporate into your dropshipping shipping policy to ensure it remains relevant and helpful to your customers. In the meantime, start building your store with a free 3-day trial of Shopify. You should also indicate that those are at the sole responsibility of the customer, as it can be hard for a business to calculate or estimate those costs, which can be significant depending on the destination country. Is it the customer (not recommended)? What do you need to cover in a shipping policy? In their eyes, youre the one selling the product, and theyre buying it from your online store, so youre responsible for the return policy. Dropship Products with your own Branding with fast shipping Why Consider Drop shipping with AliExpress Dropshipping with AliExpress allows your shop to earn profit by selling low priced items compared to other online shopping channels. Thus, while below are some of the core things you should include in your shipping policy, only you can decide which shipping information is important enough to your customers and store to warrant being in your shipping policy: The time it takes to process and package an order for shipment determines how fast it gets to the customer. She spent the last 8 years improving her skills and loves taking on new challenges. The last app for boosting sales on your BigCommerce dropshipping store is Doofinder. Then, just copy and paste your shipping policy in the designated section. You can start dropshipping today, for free, by using DSers or other dropshipping apps to find and add AliExpress products to your store in only a few clicks. Or will the customer have to pay their own return shipping? Here is a dropshipping shipping policy template for your inspiration. What Is a Dropshipping Return Policy? An extra tip is to add your shipping policy to Shopifys Legal section. Aesthentials have the perfect shipping policy. With tables, comparisons are easier, making decision-making easier. Free shipping. What Are the Most Common Causes of a Return and Refund Request? In that case, say that you will be able to locate the package and verify if it is still in transit. If you have a suspicion of your parcel being lost or missing while in Transit, please contact us by email. When you receive an order, purchase the item on AliExpress and enter your customers name and shipping address. Or only on full-priced products? Summarize your return and refund policy in your shipping policy to make it easier for your customers to decide if they wish to shop with you or not. This step is important to cover in detail because its not as simple as taking the images and description of an AliExpress listing and placing it on your website. Exactly what I was looking for. #: Domestic and international shipping information. Free and low-price shipping is increasingly being seen by customers as the standard norm of online shopping, rather than the generous luxury it once was. Visitors on your store can go to the shipping policy page and read everything on the shipping part of their order process, so they will know what to expect. International Shipping. You may have several shipping options with different costs set up on your dropshipping store, which you could show as HappySkinCo does: There are shipping options based on delivery time, like standard shipping and express shipping. How to Create a Shipping Policy for Your Dropshipping Business in 5 Easy Steps Step 1: Figure out the available shipping methods Step 2: Set shipping prices and timelines Step 3: Outline exceptions, refunds, and returns Step 4: Create, then improve your first draft Step 5: Update the policy on your store Dropshipping Shipping Policy Template But its also possible to set up shipping options based on regions. Always inform your customer of your reservations on shipping to various parts or regions. Hiding shipping costs from the buyer until the end can negatively affect the shopping experience. We can contact the shipping company to investigate the issue. This model is attractive for online businesses as it eliminates the need for a warehouse and inventory and allows the business owner to focus on managing the website and the company as a whole without having to think about fulfillment. Most of the time, you will be dealing with multiple suppliers that each have their own policies, practices, and shipping costs. Feel free to skip the above step if youre using DSers. Order urgencies differ from buyer to buyer, and if your store offers different shipping options, state that on the policy and include any additional cost related to each shipping option. Step 4: Review and Save Your Policies. We offer free shipping for orders above $100. In other words, the online store owner never has the actual physical products that it sells in hand. Once youre sure your draft covers everything a buyer would want to know about your shipping practices and policies, update the policy on your store. This means youll have to handle returns and refunds in one of a few ways. It also helps to compare your draft with the shipping policies of other stores to see how best to improve yours. When buyers have a wholesome experience at your store, many will become brand ambassadors who recommend your store to others or leave good reviews that attract more customers and buyers. The first part of setting up your store is selecting a niche, or the selection of dropshipping products youre going to sell. Other pages in this list include an About page, Contact page, and the Privacy Policy page. AliExpress Dropshipping Business plugin for WooCommerce GPL v1.25.0 As weve mentioned before, AliExpress offers a free return up to 15 days from arrival for products that arent opened or damaged in any way. According to a Statista report, clothing and shoes have the highest return rate. EMart Pro is a lightweight and fast multipurpose theme that offers premade templates for a quick store launch and all key features. A well-written return and refund policy can help you create trust, loyalty and boost your customer service game. Dropshipping is a fulfillment method. How Are Dropshippers Affected by Returns? Once the order is shipped, we can not alter the shipping address anymore. As soon as a customer asks for a return, you must act fast and create a return request at your suppliers store. Even with a detailed dropshipping shipping policy, clients will need clarification on matters at one point or the other. Dropshipping returns policies are essential for ecommerce businesses big and small. boxes and military addresses, which are both common exclusions. Thank you! In fact, it can cost you much more than simply letting a customer keep a defective product and offer a refund or replacement. These are all major things to straighten out on your return policy page. Furthermore, will you be accepting returns on items on sale? Make sure to give your customer a realistic delivery time, so they will know what to expect. Customers can send back orders for untampered-with products within 7 days of delivery. Growing your AliExpress dropshipping business, Start your dropshipping business with Dsers, How Does Amazon Dropshipping Work? Print on demand ensures that no inventory is lost and profits maximized. They simply view it as a risk of selling products to a retail market. So, if an item doesnt come as described or arrives damaged, its often your legal obligation to accept a return request. Type above and press Enter to search. The DSers app does the work for you, you just need to browse and click. The return shipping costs will be paid by the customer. For faulty goods, please send us a picture via email (insert email). Aliexpress Dropshipping & More - Dropship Products with your own Doofinder Review. Your guide to online selling & ecommerce business success. These are some things to cover in your shipping policy: The first thing that all potential customers would like to know about shipping is the shipping cost.