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This happened with my old 11 speed etap. Add to Cart. So it looks that my happines of SRAM AXS has gotten a dent. Continue to squeeze the lever until the pistons touch the spacer. Once you return home it can be a good idea to look over the drivetrain and determine why the derailleur was over-shifting, as this is often the result of a bent hanger or some other issue that needs attention. SRAM Red eTap Rear Derailleur Spare Parts . On tarmac or gravel, 1x or 2x, RED eTap AXS gives a quiet, secure, and smooth ride. For older bikes with front derailleur issues, the solution is quite simple: Remove the front . Shop SRAM AXS parts and upgrades at Competitive Cyclist and JensonUSA. WatchHow To Video, D) Set brake lever engagement with Contact Point Adjust (on disc brake models). Watch How To Video, A) Check that you have a 0.51mm gap between the outer plate of the front derailleur cage and the chain when on the big ring and small cog combo. If it does not, loosen the 2 mm mounting bolt, slide the wedge forward until is snug against the derailleur, and then tighten the wedge bolt to 0.3 Nm. Your browser does not support all of our websites functionality. Press AXS button on front derailleur Press and hold the AXS button on one shifter until the green LED blinks quickly, then release. Release the AXS button on your front derailleur. There's also the manual override on the rear derailleur that you could try without the shifter to see if it can manage more than 6 shifts also: You have go through the place you bought it from for warranty. Watch How To Video, A) Check your rear derailleur hanger alignment. If you feel like your SRAM Force eTap AXS cassette or chain is making excessive noise, follow these steps for a quiet drivetrain. does your rear derailleur shift if you use the function button (once for outboard, twice quickly for inboard)? Download the full eTap AXS User Manual here. WatchHow To Video, A) Fine tune rear shifting using MicroAdjust. Everything thing seems to still work and shift properly, and the batteries are both fully charged. Its always worth carrying a spare hanger for the roughly $20 they usually cost as they can solve some major headaches. I have smashed a derailleur more than once (and was able to use the same cable). Reinstall the pads and wheel and loosen the caliper bolts. This might be a long shot to find answers, but I couldn't find any online. From most accounts, the SRAM electronic stuff has been pretty reliable. Watch How To Video Rear Derailleur A) Check your rear derailleur hanger alignment. $312.99. I assume you've tried all the usual electronics steps of taking the battery off (turning it off and on again basically), repairing it to the shifters etc? #2 delete the app from your phone and reinstall Remove the battery from your front derailleur. So Sram's service wrote back yesterday with the exact same reply others have gotten - to bring it back to my bike shop / dealer and have them contact the affiliate service center. Either you have JavaScript disabled or your browser does not support JavaScript. My LBS indicates that this is a known issue and may be a warranty item. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. I called SRAM directly and they were incredibly helpful, overnighting a replacement shifter to my local shop since I was about to travel for a race. When shifted into the small ring up front and largest cog in back, adjust the low limit screw (the one on bottom) until there is 0.5-1 mm of clearance between the inside of the inner derailleur plate and the chain. 1. by Frankie - B on Wed Mar 02, 2016 9:42 pm, by wheelsONfire on Thu Mar 03, 2016 11:15 am. But it does need a little break in period to run optimally. there's a long thread on ww about shifting faults, from memory some people said that cleaning may resolve ithttps://weightweenies.starbike.com/forum/viewtopic.php?f=3&t=153126might be best to start from the end and work backwardstry sram warranty if it's new enough (you may need the seller to assist)fwiw not had an issue with mine, 4+ years so far, all weather riding. Then hit the parking lot and starts again. Fourth quit today will be changing shifters and derailer this time. If the app says that there is new firmware available for a component then follow the steps to push that update through. It may simply be that you need to get the new pistons moving and ready to brake. Everything setup-wise is fine, the alignment tool was used and the limit screws are adjusted as per SRAM parameters. Shop & learn - SRAM Pulley Cage Assembly in the Cage Assembly Collection - Part Number: 11.7518.077.000, SRAM Pulley Cage Assembly for rebuilding SRAM rear derailleurs Pulleys must be installed in correct positions: lower pulley is larger than the upper pulley www.worldwidecyclery.com Release the AXS button on your front derailleur. #4 re-install all firmware (overwriting existing). Thanks for your advice. How to diagnose Sram Eagle 12 speed derailleur problems. The troubleshooting guide below will take you through some common shifting issues, followed by their most likely causes and solutions. Well until today Take your bike to a dealer and they will call SRAM service and it will be replaced. Pulled the battery and put it back and nothing. This can be demonstrated by removing the chain and adjusting the RD so far inboards, that it ends up resting against a spoke. Front Derailleur Alignment Tips for Ideal Performance. $18.99. Its an easy process that will leave your brakes feeling like new again, and if you dont want to tackle it yourself, your local shop is probably an expert. Long a feature on our RED cassettes, weve recently introduced them on the small cogs of our XG-1270 Force eTap AXS cassettes. Has anyone else experienced this and if so, did SRAM warranty replace? Always quick responses from SRAM so far through my local shop. This free update comes approximately a year after SRAM quietly rolled out an updated Red rear derailleur for those early eTap adopters. SRAM's new AXS drivetrain sets the bar for performance, convince and durability- As with all rear derailleurs, proper setup is crucial to ensure they function at their full potential. Watch How To Video, A) Check your rear derailleur hanger alignment. makes one wonder if there's a batch problem, it does seem like most of the reports of this have been over the last few months, but without population data available only sram will know. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. Remove the pad spacer and gently push the pistons back into the caliper with a plastic tire lever. SRAM X0 / X9 / X7 Type 2/2.1 2x10 Rear Derailleur Spare Parts. Watch How To Video, Chainring and big cog + two inner and two outer links (bypassing the rear derailleur). SRAM Red / Force eTap AXS Rear Derailleur Spare Parts. Solutions for noisy SRAM Force eTap AXS drivetrains. If the derailleur stops working despite the LED next to the AXS button lighting when you push the button, re-pairing the derailleur and shifter can sometimes solve the problem. Widgets, Explore Troubleshooting refers to extra issues or features that go beyond normal set up and adjustment. by jbattermann on Fri Aug 17, 2018 10:39 am, by VTR1000SP2 on Fri Aug 17, 2018 11:51 am, by jbattermann on Sat Aug 18, 2018 10:49 am, by SLCBrandon on Sun Aug 19, 2018 9:51 pm, by Fisherfreerider on Mon Aug 20, 2018 2:38 pm. This will typically take care of most shifting problems. Fingers crossed, Powered by Discourse, best viewed with JavaScript enabled. We're using cookies in case to provide best-possible user experience. SRAM XX1 / X01 / X01 DH 1x11 Shifter Spare Parts. Going through the initial pair process again (holding down the AXS button on the rear derailleur until the LED flashes constantly and then pairing the shifter) is supposed to be enough to reset it. LINE IT UP Front Derailleur Use the lines on the front derailleur cage to set your height and alignment relative to the big ring. Do not lock up the wheels at any point during the bed-in procedure. If you want to see 'meh' content of me and my bike you can follow my life in pictures here! Accelerate the bike to a moderate speed, then firmly apply the brakes until you are at walking speed. Your browser does not support all of our websites functionality. If previously quiet brakes start making a noise, clean the rotors with isopropyl alcohol or mild soap and water. Bedding in your brakes will deposit an even layer of pad material onto the braking surface of the rotor. And we also described how it is missing hi/lo limit screws and maybe even the B-tension screw (read what that means here.) However, I noticed that the face of the FD's mount is flat whereas the overwhelming majority . This will ensure power, consistency, and quiet during braking for the life of the rotor. inboard & outboard to confirm that the PowerLock pins are seated completely, and then lock. The RD worked without problems for 2 months and then started to jam and miss the shifts. Its Orbit technology ensures quiet and safe chain management. You can also use the guide mark etched into the inner cage plate to set the height in the big ring. Initially we were not hopeful, since that derailleur does not work well with ROTOR's 11-36T cassette. To perform the micro-adjust, simply hold down the small AXS button on the underside of the shifter and shift the paddle in whichever direction it isnt shifting properly. Consider setup too. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. I first thought that perhaps the battery is flat, so I took the one from front derailleur (that was working fine), but it still wasnt working. The RD stops when it confronts that obstacle. When youre satisfied with the position of the front derailleur, slowly bring the mounting bolt up to 6 Nm torque. WatchHow To Video. If the brake hose was cut to length during installation, the system must be bled. This will cover the Eagle 12 speed as well as NX/GX/X1/XX1/X01 11 speed rear derailleurs. About Us | How do I pair my AXS components together? $9.89 Was $27.99. Stuff breaks or sometimes you get a bad one, so good support is key. This can be demonstrated by removing the chain and adjusting the RD so far inboards, that it ends up resting against a spoke. This should mean that both units are paired and good to go. Check your rear derailleur setup 2. Singletracks may receive compensation for purchases made through any affiliate links in this article. Then it performs/performed all 'queued' up shifts at once.. meaning when going uphill it is only super annoying or hard to keep pedaling, however on a busy / open road with lots of passing traffic this has caused me some.. worries, to say the least. Failure to follow these proper steps can allow air to easily enter the system. The previous road version SRAM Etap wireless shifting has been out for a bit longer. The troubleshooting procedure that we can try is: Have the AXS app open, up to date, and all requested permissions enabled. I returned one for warranty work due to the same issue. Enter your email for the top stories in mountain biking, plus product picks and deals delivered to your inbox each week. WatchHow To Video, C) Set brake lever fit with ReachAdjust. Watch How To Video, Visually inspect the chaininboard & outboard to confirm that the PowerLock pins are seated completely, and then lockit the easy way, without tools. Press and hold the AXS button on your front derailleur. I have never snapped a derailleur cable, ever. Tutorial SickBiker 354K subscribers Subscribe 454K views 5 years ago See also: Sramm XX1 Eagle Derailleur. Really annoying and even dangerous that RD seems to queue missed shifts and then executes them later at random time. SRAM Red eTap AXS Rear Derailleur B-Bolt and Screw Kit. Here are some bullet points about what happens. Ill be talking through some of the trailside or home workshop fixes you can carry out to keep your AXS drivetrain running sweet. I had this with etap Red and had to get the rear derailleur replaced under warranty. Heres the process: To safely achieve optimal results, remain seated on the bike during the entire bed-in procedure. If you read the SRAM instructions you set the chain gap using the gauge when the chain is on the second largest cog and turning the b screw to set the gap. Unfortunately, as great as it is, AXS drivetrains are still susceptible to some of the same problems as any normal drivetrain system, and some new issues as well. Over time this bolt can back itself out as the suspension cycles and the derailleur pivots around the bolt, moving the derailleur outboard and giving the same effect as a lack of cable tension. WatchHow To Video, Set rear derailleur B-gap using the supplied B-gap tool (dont skip this step!) You may also want to inspect your brake lines to ensure they arent kinked anywhere. Either you have JavaScript disabled or your browser does not support JavaScript. For more information, please see our To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. If theres no light at all, your battery is likely dead. Hit the AXS button on it, nothing. When cutting and bleeding, take care to follow the proper steps outlined in our manual, including setting the Pad Contact to the full out position. With the derailleur shifted into the small chainring, adjust the derailleur at the braze-on mounting bolt so that the outer cage plate is 1-2mm above the tallest tooth on the large chainring. Its worth mentioning that if you need to perform a micro-adjust to compensate for a bent derailleur/hanger, you should check your limit screws to make sure the derailleur doesnt over-shift into your spokes. This is a pretty common size and many stores will have them. Keeping it real, either system can be reliable and provide a long, quality service life. It's designed for the 10-26T, 10-28T and 10-33T cassettes. If you run an AXS system, carrying a spare battery at all times is a good idea, but if you dont happen to have one you could swap the battery from your AXS Reverb dropper post into the derailleur. This should be enough to ensure the derailleur has no problem getting into the gear but doesnt over shift. The rear derailleur has a safety circuit built in, which is trying to prevent the servo to run the cage against an obstacle. Maybe it shifts okay but the chain is making a bunch of noise in one or several gears like it almost wants to shift. The only good this was that I coudl still go for a ride with another bike on which the AXS was working normally. Its time for a brake bleed. Reinstall the battery in your front derailleur. If you feel like your SRAM Force eTap AXS cassette or chain is making excessive noise, follow these steps for a quiet drivetrain. WatchHow To Video. Simply find the associated limit screw; the high limit is the most inboard of the two and the low is the most outboard. And be sure to use a torque wrench to bring the compression nut to 8 Nm torque. How do I configure SRAM eTap AXS shift-buttons using the AXS App? For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. For moreeTap AXSsetup videos, visit theSRAM Tech YouTube Channel. Add to Basket. If the rear wheel is then spun enough for the spoke to move out of the way, the RD will continue to the next indexed position. It goes without saying that you should keep on top of charging your batteries, however in the instance that you run your battery flat in the middle of a ride, you can simply swap a new one in. is it a such problem in Battery? Use the lines on the front derailleur cage to set your height and alignment relative to the big ring. I had this on mine, if you apply light pressure to the mech (kick it) it will suddenly "wake up" you need to clean all he bushing out as SG linked the WW guide is pretty much right. Ideally, this is done under sag so youll likely need somebody to help you. SRAM X01 Eagle AXS Rear Derailleur Bolt and Screw Kit. Just ensure that the tops of the big chainring teeth are passing through the guide mark. I plan to reach out to SRAM this week. Maybe if I get an industry discount someday. As I bought my groupset 2nd hand, I have not contacted SRAM for any warranty. Either you have JavaScript disabled or your browser does not support JavaScript. To get your brakes working perfectly, here are some remedies to common issues that can arise, or ways to do a little service to get them feeling like new again. I had same problem and contacted competitive cyclist and only 3 days Sram shipped a new one to CC and they overnighted the new one. You may be better off having your shop contacting the SRAM rep and getting an answer. Repeated this a couple of times and removed the derailleur from the bike in the app, restarted the app, kept the battery off for a few mins etc etc. The heart of the electronic shifting system is the SRAM RED eTap AXS rear derailleur, which works with single or double cranks. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. SRAM built many different prototypes over. Back by popular demand, the general all-things Road forum! As that ages apparently SRAM Etap can develop issues with the rear derailleur not shifting then shifting multiple gears at once. WatchHow To Video, D) Set brake lever engagement with Contact Point Adjust (on disc brake models). I've a ~9 months old Sram eTap groupset on my road bike and recently it started to act quite strangely, in two occasions outright dangerously by stopping to perform any rear up or down shifts.. for about half a minute. How To: Adjust SRAM AXS Rear Derailleur Contender Bicycles 4.41K subscribers 111K views 2 years ago CONTENDER BICYCLES In this video, Graham from Contender Bicycles provides a quick demonstration. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. SRAM Aeroglide Ceramic Bearing Pulleys (Black) (10/11 . In the event that the shifter battery is dead, a rarer event for sure, simply use a coin to remove the cover from the underside of the shifter and swap a new CR2032 coin cell in there. In the event that youre running a drop-bar bike with a front derailleur, you could also swap the front/rear derailleur batteries over since the rear derailleur is usually the one doing most of the work and will run out first. Start by shifting into the second largest sprocket. Thinking about it logically, you're telling the AXS system where the derailleur is in relation to the cassette and how to move sideways across it. Either you have JavaScript disabled or your browser does not support JavaScript. SRAM GX 2x10 Rear Derailleur B-Bolt/Limit Screw Kit.